Order Management
{osModel.statusMetaId}
Order Status Overview shows activity from the past 24 months
2
Order Status
25
_self
/content/hbtbt/us/en/secure/orders
/content/hbtbt/us/en/secure/orders/details
[{"statusMetaId":"status","statusColorMetadata":[{"statusLabel":"Approved","hexColorCode":"#707070"},{"statusLabel":"Closed","hexColorCode":"#707070"},{"statusLabel":"Denied","hexColorCode":"#707070"},{"statusLabel":"Partially Accepted","hexColorCode":"#707070"},{"statusLabel":"Open","hexColorCode":"#7EB338"},{"statusLabel":"Under Investigation","hexColorCode":"#7EB338"},{"statusLabel":"Waiting for Customer Response","hexColorCode":"#EE3124"}]},{"statusMetaId":"portalStatus","statusColorMetadata":[{"statusLabel":"Approved","hexColorCode":"#707070"},{"statusLabel":"Closed","hexColorCode":"#707070"},{"statusLabel":"Denied","hexColorCode":"#707070"},{"statusLabel":"Partially Accepted","hexColorCode":"#707070"},{"statusLabel":"Open","hexColorCode":"#7EB338"},{"statusLabel":"Under Investigation","hexColorCode":"#7EB338"},{"statusLabel":"Waiting for Customer Response","hexColorCode":"#EE3124"}]}]
2
Return Requests
25
_self
/content/hbtbt/us/en/secure/orders
/content/hbtbt/us/en/secure/orders/return-case-details
[{"statusMetaId":"status","statusColorMetadata":[{"statusLabel":"Approved","hexColorCode":"#707070"},{"statusLabel":"Closed","hexColorCode":"#707070"},{"statusLabel":"Denied","hexColorCode":"#707070"},{"statusLabel":"Partially Accepted","hexColorCode":"#707070"},{"statusLabel":"Open","hexColorCode":"#7EB338"},{"statusLabel":"Under Investigation","hexColorCode":"#7EB338"},{"statusLabel":"Waiting for Customer Response","hexColorCode":"#EE3124"}]},{"statusMetaId":"portalStatus","statusColorMetadata":[{"statusLabel":"Approved","hexColorCode":"#707070"},{"statusLabel":"Closed","hexColorCode":"#707070"},{"statusLabel":"Denied","hexColorCode":"#707070"},{"statusLabel":"Partially Accepted","hexColorCode":"#707070"},{"statusLabel":"Open","hexColorCode":"#7EB338"},{"statusLabel":"Under Investigation","hexColorCode":"#7EB338"},{"statusLabel":"Waiting for Customer Response","hexColorCode":"#EE3124"}]}]
Provide Search Criteria
No Results Found
Require assistance with your order?
Require further assistance?
